Receptionist
Maine Township is seeking an afternoon receptionist to answer calls at the front desk and transfers them to the correct department. The receptionist greets and directs Town Hall guests and signs for packages and monitors the area as well as assisting with office projects at our Township office. This position is a part-time hourly, 19 hour per week position.
Essential Duties & Responsibilities- Answers and transfers calls using Comcast Polycom phone with sidecar
- Greets residents with friendly salutation that sets pleasant tone for their telephone experience with Maine Township
- Assesses nature and reason of call, then transfers caller to appropriate extension
- Some calls require additional support such as contact numbers for other locations or facilities, simple directions or other, and the receptionist provides this service if possible
- Checks email and phone regularly throughout shift for messages left in the voicemail/email system and forwards the messages to the intended recipient
- Uses paging system to contact employees
- Greets and directs residents and guests
- Signs for delivered packages
- Responsible for calling 911 in the event of emergency
- Monitors the front desk and stairwell for suspicious activity
- Office Projects and light clerical work
- Patience and ability to quickly comprehend and assist callers
- Ability to assess emergency calls that require additional support
- Good phone communication skills and positive attitude
- Strong organization skills and enjoy working with the public
- Ability to understand phone system features
- Reception experience and experience working with the public preferred
- Microsoft Office – Excel, Word, Outlook
- Work requires sufficient auditory and visual acuity to interact with and/or care for others
- Part time - hourly
- $19.71/hour
- 19 hours per week Monday-Thursday 1 pm-5 pm, Friday 1 pm-4 pm
To apply, complete an online employment application.