Afternoon Receptionist

Job Details: Part Time, 19 hours per week Monday-Thursday 1-5 pm, Friday 12-4 pm

Rate of Pay: $19 -$20

Position Summary

Maine Township is seeking a friendly, professional, and organized Part-Time Receptionist to serve as the first point of contact at Town Hall. This role is essential in creating a welcoming, safe and positive experience for residents, guests, and community partners.

The Receptionist manages front desk operations, answers and routes incoming calls, assists visitors, monitors the front office area, and supports light clerical and office projects.

Essential Duties & Responsibilities:

  • Answer and transfer calls using the phone system with sidecar.
    • Greet residents with a warm, professional tone that reflects positively on Maine Township.
    • Assess the nature of each call and transfer to the appropriate department or extension.
    • Provide additional assistance when needed, including contact information, simple directions, or general guidance.
  • Monitor voicemail and email throughout the shift and forward messages to appropriate staff.
  • Use the paging system to contact employees when necessary.
  • Greet and direct residents and visitors in a courteous and professional manner.
  • Sign for and distribute delivered packages.
  • Contact 911 in the event of an emergency.
  • Monitor the front desk and stairwell areas for suspicious activity and report concerns appropriately.
  • Assist with office projects and perform light clerical duties as assigned.

Qualifications

  • Strong phone communication skills with a positive, professional demeanor.
  • Patience and the ability to quickly understand and assist callers.
  • Ability to assess situations, including emergency-related calls, and respond appropriately.
  • Excellent organizational skills and comfort working with the public.
  • Ability to learn and operate phone system features effectively.

Education & Experience                                                         

  • Prior receptionist experience preferred.
  • Experience working with the public strongly preferred.
  • Candidates should have strong organizational skills and enjoy working with the public. 

Maine Township is an equal opportunity employer. All applicants for employment will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To apply, complete an online employment application.